CUSTOMER REVIEWS

Reviews

GT Imports Auto Repair

5 stars Customer since 2019

They have gone above and beyond to make sure they are satisfied with their service.

5 stars Customer since 2019

Very professional and thorough with estimates on price and completion of service.

5 stars Customer since 2019

We found GT Imports out of necessity, after my wife's car broke down on the freeway. John, Laura, Gary, and Scott were extremely helpful and courteous, and they all went the extra mile to reassure us that all would be well with our 2009 Mini Cooper S. They quickly and accurately diagnosed the problem, and fixed it. A couple of days later, when the car was ready, GT Imports got me a ride back to their shop. The work was very well done, and the car has simply never run better! The cost of the work, while significant, was far less than it would have been at a dealer, and nobody could have done a better job. If your Mini breaks down and you're anywhere close, GT Imports has my highest possible recommendation for your business. They will fix your car correctly the first time, at a reasonable price!

J. Davis

Imperial Beach, CA

5 stars Verified customer

I have had both my cars worked on and taken care of for over 20 years by this mechanic. When he worked for a dealer he was always conscientious and meticulous, as am I (okay, picky he might say), laughing here. I was so happy to find the he opened his own business and operates it with the same diligence.

Family owned and operated but professional and friendly is how this business operates. You will be happy you took your vehicle to GT Imports! Don't take my word for it, next time you need service, what do you have to lose?

5 stars Verified customer

Always the best service. The people are so nice.

5 stars Verified customer

Always outstanding,excellent, professional Service. Wouldn't

Have anyone else working on my 535I BMW!

,

5 stars Verified customer

Always honest. That is very important to me.

5 stars Verified customer

GT takes great care of my BMW.

5 stars Verified customer

Tremendous savings over first estimate given for the $80,000 inspection and repairs.

5 stars Verified customer

Excellent

5 stars Customer since 2019

I've been looking for a repair shop with good customer service for years, and finally found one with superb customer service.

5 stars Verified customer

Excellent customer service. These are the only people I trust with my Audi. Very knowledgeable staff. Great alternative to the expensive dealership.

5 stars Verified customer

AS always, service was excellent. Having great confidence in the people who repair and maintain my car is peace of mind.

5 stars Verified customer

There is no place that I will take my car except for GT imports they are the best most honest sweetest people you will ever meet they took care of me and always have. I have a older Mercedes and they help me keep her in Tip-Top shape couldn't do it without them.

5 stars Verified customer

Best Service Ever!!

5 stars Verified customer

Always do a great job.....

5 stars Verified customer

THEY HAVE BEEN, ARE, AND WILL ALWAYS BE, THE BEST PLACE TO TAKE YOUR VEHICLE.

5 stars Verified customer

I appreciate the professional service offered by GTImports Auto. They are honest and fare priced. Whenever I take my car there for service I feel safe fee of worry. They are a trustworthy business.

5 stars Verified customer

Really Appreciate the good service as always, Elena/s car runs like new again &. the staff was awesome

4 stars Customer since 2018

Very courteous staff, very helpful and informative, honest about work that needs to be done with my vehicle

5 stars Verified customer

Just as every other time I've brought my car to GT Imports over the years, the expertise and service have been beyond excellent, and the staff cordial and accommodating. Everyone is so nice, and they really know how to service a vehicle professionally and thoroughly. Always, my thanks to you.

5 stars Verified customer

Honest and reliable....everyone in GT Imports is very friendly

5 stars Verified customer

Friendly, professional and thorough service is what I always get and is why I keep coming back. Whenever I call with an issue that my car has, they usually fit me in within 24 hours.

5 stars Verified customer

Always the best!

5 stars Verified customer

First visit.....

Friendly, fair priced with an inviting shop and waiting area.

Impressed and will return

5 stars Verified customer

Perfect

5 stars Verified customer

Excellent service

5 stars Verified customer

My dog knocked the rear view mirror off of my mini cooper. I could see what needed to happen to re-attach it, but was unable to do it. I called, and Ruby said to bring it in...if they could fix it immediately, they would, otherwise I would have to make an appointment for a greater time span. Luckily, Chris was able to put it back together in a short time.....of course, it was more involved than I originally thought.. Happy customer!!! I would trust GT Imports with any of my cars, but especially the Mini!

5 stars Verified customer

As always when I need work real work done on my car this is the only place I take it they are a Top Notch Shop. Excellent customer service just love all the way around I refer and recommend them to any and everyone I know that has a high-end car no better place to go in the world I love them thank you

5 stars Verified customer

The staff is very friendly and helpful. The work is done professionally.

5 stars Verified customer

Always honest

5 stars Verified customer

Very good customer service.

5 stars Verified customer

ALWAYS EXCELLENT!! ONE COULD NOT FIND BETTER ANYWHERE!

4 stars Verified customer

Service was excellent I would recommend the service here

5 stars Verified customer

Despite being a busy day at GT, my car was worked into the schedule for a pre-roadtrip check-up. Just another example of how nice the people at GT always are.

5 stars Verified customer

Fantastic! Situation diagnosed quickly, parts ordered, repairs completed in a professional manner at very competitive price. I trust this facility to care for my automotive maintenance as if my life depends on it.

5 stars Verified customer

Great. Finished earlier than originally told. Additional repairs explained clearly with cost.

5 stars Verified customer

The Car Services rendered by GTImports is of a superior quality on all levels. The environment at the shop is clean and welcoming! As a customer I am always treated with respect and am spoken to in words I can understand when they are describing services needed for repairs. I would certainly recommend GTImports Auto professional service.

5 stars Verified customer

Everyone I have come in contact with is professional, knowledgeable and friendly.

They do better work than dealerships!

Can't think of a place I would take my vehicles other than GT Imports, and once you go there, you'll understand why. The best.

5 stars Verified customer

Very helpful and courteous great customer service felt very comfortable

5 stars Verified customer

Very professional, they worked on both cars and we are highly satisfied.

5 stars Verified customer

Excellent work and customer service!

5 stars Verified customer

Always very pleasant. The staff is very knowledgable and honest.

5 stars Verified customer

Always GREAT there!!

5 stars Verified customer

GT Imports Repair is a very detail oriented professional shop. John and Laura were wonderful. John communicated with me on every step along the way, with very specific details. I would highly recommend taking your import here!

5 stars Verified customer

I took my Mercedes in for an A/C repair and they found other items needing to be fixed. Although I was not expecting the additional cost, Scott worked with me on a solution that was very beneficial to me. I got my car back and it has never ran better and the A/C is ice cold.

5 stars Verified customer

The work that Gary and his crew do, on all of the cars we have brought to them, has always been second to none.

5 stars Verified customer

Another Exceptional visit !!!

Thank GT imports crew for taking care of my vehicle and timely manner ... I refer all my family and friends to you guys !!!

5 stars Verified customer

Best experience I’ve ever had at an auto repair shop. Where have you been all my life? Car runs great and every promise made was kept. Thank you!

5 stars Verified customer

Good attetion, very good service, honesty. And gentlemen. I recommend this place.

5 stars Verified customer

Good attetion, very good service, honesty. And gentlemen. I recommend this place

5 stars Verified customer

GT Imports is a class act service ! They show personal interest. They are warm and friendly. The repair work is trustworthy! I feel safe with them.

5 stars Verified customer

These people deserve and award for their costumer service, I’m serious they do need one

5 stars Verified customer

Excellent Service Every Time. Thanks GT Imports

5 stars Verified customer

The GTImoorts team was very knowledgeable with their assessment of my vehicles. John was noteworthy with his customer service!

5 stars Verified customer

This shop owner has been taking care of my car for at least 19 years and the car I owned before that. I always get great service, friendly workers and good communication. I do not feel like I was ever sold something I did not need and they usually make notes in my file on things that are wearing out on my car so we can keep an eye on it and check it the next time I am in for service.

5 stars Verified customer

Excellent

5 stars Verified customer

Accommodating and service is excellent

5 stars Verified customer

Referred by co-workers who drive BMW's . It has been a professional experience

5 stars Verified customer

Great customer service. Honest employees who really care and do everything in their power to help their customers.

5 stars Verified customer

Honest! TKe real good care of you and your car!

5 stars Verified customer

The customer service is great and the team is very professional.

5 stars Verified customer

The personnel are very courtesous.

5 stars Verified customer

GT imports did a great job! They were ready for me at my appointment time, got the work done fast, and showed me potential concerns to look for in the future. I will be back when my BMW needs service again.

5 stars Verified customer

I HIGHLY RECOMMEND GT IMPORTS. I can say it with confidence, they are by far the most knowledgeable and helpful repair shop in the Riverside area. Friendly service and moderate price equals superb job!!

Thank you Gary and the gang.

4 stars Verified customer

It was a very good experience. Everyone was nice and helpful. Very prompt in getting back to you on what needs to be repaired.

5 stars Verified customer

Very professional. Efficient! Timely Repairs! Friendly ! They show Personal Interest in their customers!!

5 stars Verified customer

Knowledgeable, friendly and honest. Most importantly the best pricing anywhere.

5 stars Verified customer

ALL of your crew are better than "good". I would have to say "EXCELLENT".

5 stars Verified customer

I have NEVER had a negative experience at GT.

I am routinely treated as a valued customer, provided exceptional service on my vehicles, with outstanding value as well.

I can, and do, recommend this facility to family and friends.

5 stars Verified customer

always nice

5 stars Verified customer

Great collaboration to get the work done . Appreciate team approach to meeting my needs for this repair.

5 stars Verified customer

The personal concern at GT Imports is amazing!!! They are there to serve the interest of their customers!!!

5 stars Verified customer

Always honest. They know what they are talking about.

5 stars Verified customer

excellent, first time for change oil in this place, it was was fast, and less expensive too, highly recommended, go to a dealer, will take you the whole day......

5 stars Verified customer

Timely service and repairs made as promised. After driving for a day I appreciate the care taken to get things right with my car.

5 stars Verified customer

As always Excellent experience and services performed ...thank you

5 stars Verified customer

Honest and Professional. Always kept up to date on what is going on and what needs to be done. Great communication all the way around. Great work with reasonable pricing. Once you experience GT Imports you will most likely go no where else. They are extremely knowledgeable with all makes and models.

5 stars Verified customer

GTImports never disappoint! Professional services always rendered!

5 stars Verified customer

Work completed quickly.

5 stars Verified customer

I HAD A WORRYSOME CONCERN THE MORNING OF 1/22 2018. I STARTED MY TRUCK IN THE MORNING AND IT MADE A LOUD RATTLING NOISE FROM THE MOTOT ..I CALLED JOHN AT GT. HE SAID THEY COULD CK. IT REALLY SOON THIS DAY . I WAS IN AND OUT IN LESS THAN 1 HR. FOUND NO SERIOUS PROBLEM. THANK YOU GT. DOOLEY

5 stars Verified customer

Very good service done in a timely manner.

5 stars Verified customer

I am so happy I found a great company that I can trust to repair my cars the first time every time! GT Imports is the best!

5 stars Verified customer

Excellent Service...thank you GT Imports

5 stars Verified customer

The team at GT Imports are awesome. Have a high Mercedes-Benz that ibpamper. John and his team are very knowledgeable, professional and friendly. I was accustomed to going to the dealer but at GT motors you get the quality service at an excellent price. You get more than you pay for. I highly recommend them and you won't be disappointed.

5 stars Verified customer

First-class!

5 stars Verified customer

The reception is always professional , Warm and genuine!

5 stars Verified customer

As always, a great experience - wonderful people and excellent car care. Gary and the team have been keeping my Volvo in very good shape for a long time. Thank you!

5 stars Verified customer

Consistently kept me updated on the progress, ongoing and future work to be done. Honest and a great value for my dollar. Will be bringing all of my vehicles here. A gem of a business.

5 stars Verified customer

Great service as always highly recommend for all auto repairs they are the best

5 stars Verified customer

GT imports is the Best! I love the staff & workers. Very friendly atmosphere. What I Love most is their honesty! I can't put a price on it! They have helped me thru thick & thin

5 stars Verified customer

THE BEST AS ALWAYS! WOULDNT TAKE MY VEHICLES ANYWHERE ELSE.

5 stars Verified customer

Awesome people, great quality work and trustworthy. Coffee and nice seating area for customers. Laura is great- helpful and friendly. I'll definitely be back.

5 stars Verified customer

Laura is very nice and welcoming

5 stars Verified customer

My car needed some repair and as always back here! Now I am back on the road and going!

5 stars Verified customer

Outstanding it's been over a year since we been back and the guys. I mean all of them remembered me and my fiancé in detail that was surprising and it made us feel not just a customer but a friend. That was amazing

5 stars Verified customer

The Team is always professional and thoughtful.

5 stars Verified customer

As always, friendly, honest service. love you guys!

Reviews Provided by DemandForce