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WE PUT OUR CUSTOMERS FIRST
- I was unfortunately unable to afford the repairs but the service consultant, Walter has legendary customer service skills and is fantastic at his job. Please give him a raise because he definitely deserves it! I still left completely satisfied because of his friendliness and patience. Thank you!Austin D.9/08/2023My MINI Cooper S had reached a point where it was keep it or sell, but there were several things that needed attention and repair if I was going to keep it. I previously had an excellent experience with GT Imports and went there again, with an extensive list of items to fix; I wanted the car back to where it was not only enjoyable to drive, but would be reliable, as well. My experience was wonderful. They listened to me and took care of all my concerns. Everything was discussed and explained, and the service and attention to detail could not have been better. I would heartily recommend GT Imports to anyone who is looking for a facility with expertise, experience, skill and, perhaps most important, genuine concern for and attention to the customer's interests. On top of that, they are just nice folks with whom to deal. Couldn't have been better.Don F.8/31/2023
- I was very happy with how Walter explained the service taking place on my CLS. The work was done well, on time, and no unwanted surprises!!! Safe place to bring your Benz or Beamer!!!Darrell E.8/09/2023A very nice experience. The young man who helped me was friendly and explained things clearly to me. I waited while the service was done on my car and it was completed in good time. The young man explained the couple services that are recommended to be made and even prioritized them for me. I feel confident and happy to deal with GT Imports.Judith P.8/02/2023Another great visit and service experience with these guys. The oil changes was fast and they also pointed out a couple thing that I neede to keep an eye on. Great job. I brought in my GLS450 and for brakes replacement and before any work was done I received a call and I was told what work would be done and the cost of the work. They did an inspection on the front and rear brakes and gave me an estimated time for the front brake replacement. They also gave me some detailed insite on how bad the rear brakes and rotors were. They had the parts available that day and got the work done in about 4 to 5 hours. Car dropped off at 9:00a and I received a call to pick up my car at 1:29p. In my opinion they went above and beyond what shop of their size would do. I really appreciate that. Thanks Gentlemen.Kevin N.7/04/2023moises g.7/04/2023The team at GT imports were professional, detailed, and provided a great customer experience. Service excellence at its finest.Rashonda M.7/04/2023